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15
Feb
Review of RingCentral Mobile Service
RingCentral has quickly proven itself to be one of the best in the virtual 800-number service game. Their most popular product is RingCentral Mobile–a plan designed to help you run your small business with all the features offered by competing 800-number services have to offer, but without the hassles associated with traditional phone companies.
RingCentral Mobile will allow for customers to call your local or 800 number and have their calls answered right away. Your customers will never have to deal with a busy signal and even if they send a fax, that is handled with the service as well.
Basically how the process works, is that a customer will dial your local number or your 800 number and the call will be answered immediately with a recorded greeting. An auto-attendant gives the caller will a list of extensions that they can choose from to route their call to the proper extension or department extension within your business. For example a caller might hear, “Thank you for calling ABC Inc. For sales, please press one. For service, please press two,” and so on.
Once the caller chooses the extension they want then that person’s phone will ring. Here is where it gets interesting. You and your staff do not have to be in the same building, city, town, or even state in order for this to work. You choose the phones that will ring when an extension is dialed. The caller may think they are calling a Fortune 500 company even if you run your business from home.
Other features with the service allow you to be able to customize the greeting itself. Supply whatever information you would like, such as hours of operation, days that you are open, even the address to your business. Whatever you think a customer needs to hear before dialing an extension can be put on the greeting.
The best part of RingCentral Mobile is that it truly allows you and your employees to be mobile. No longer will you or any member of your staff be chained to your office desk. You can take phone calls and faxes anywhere you want to. You can even choose the phone that rings when a certain extension. This means that you can head out for that all important business meeting and not have to worry about missing that all important business call that will be coming once you get there.
If you do miss a call, there are voicemail boxes that you can set up for each extension. You can access these messages using any phone no matter where you are.
RingCentral Mobile also allows you to try the service before you decide to buy it. For 30 days the company allows new customers to try all that RingCentral has to offer with no strings attached. With an offer so good, you may just want to see for yourself if RingCentral Mobile is the solution you have been looking for when it comes to your small business 800 number service needs.
Read the following customer reviews of RingCentral Mobile to help you decide if their 800 number service is right for your business.
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11 Responses to “RingCentral Review”
not bad 800 service all and all. ring central is low cost and the quality and features are good. i’m a small business owner and i needed an affordable 800 number to help improve my business perception. this service fit the bill.
RingCentral provides all the services I need in one package. I get email, voicemail and fax and plenty of customization options. It’s perfect for my small business. I do recommend it quite often.
Ring Central was a bit confusing to set up at first, but now I have things the way I like them and am happy with the service. I just have calls forwarded to my cell. It’s reliable, professional, and affordable – just what I wanted.
I signed up for ring central about 6 months ago and have been really pleased. There’s a ton of answering and forwarding rules you can set up if you want to. I’ve not had any problems..
high quality, low cost 800 number service with plenty of customization options. highly recommended for any small business.
I first became a client of Ring Central Phone Service in 2008. I had been a client for a different VOIP phone service before finding Ring Central. I was paying $110 per line, per month with Hosted IP for eleven phone lines. As you can imagine, this was a very costly service, but it allowed me to expand my company without having to commit to having a phone system installed.ring central
Ringcentral helped me to organize and simplify my life. Being able to take calls from the office on my cell has helped me to be way more productive. There was a bit of a learning curve to configure the service just the way I wnated – there’s a lot of options – but it’s helped me to manage calls like I never really could before. Great service at a great price..
I have used them for almost two years, but lately I can not get faxed to go out in a timely manner. On the shortside about 5 to 10 min, I could live with that, but they could do better. On the long side, 30min, 1hr, 1 day, items stuck in the outbox indefinately. The worst part is you have no idea that it did not go.
I truely think they can not handle the growth.
Great service for any small business owner. Having an 800 number really does improve your business image big time. Ringcentral is fairly cheap, the quality is good, and it’s easy to configure and manage.
I’ve been using ring central for a few months now. It’s great for business to have an 800 number, but in reality just have all calls forwarded to my cell phone. Really helps me to field more calls.
Service was easy to set up and manage, plus the price is very affordable.
I recently sign up with Ring Central and would not recommend them to anyone. I have had nothing but issues and their customer support center is highly questionable. The issue started where they set up my account incorrectly and had it directed to the wrong phone number. No one was willing to take the extra steps to dig into the issue. I am not able to get them to correct or help me since all my information was not set up correctly under my initial set up. I am notw forced to cancel my credit card in order to stop the auto payments. All anyone had to do on Ring Central end was get up out of their chair – and check on the issue. This is ridiculous!!
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