If you are looking for a PBX service, also referred to as virtual phone service, then you may want to consider Evoice. Evoice has gained a solid reputation over the last few years from a variety of different sources. Just like any other virtual phone service, Evoice has its strengths and its weaknesses. This Evoice review should give you a better idea of what this service is all about and whether or not it will be able to meet your needs.
How Evoice Works
Evoice follows a similar structure to many other PBX services that are available online. It is important to note that Evoice does not require you to download or install any software on your own computers. There are currently several different packages that you can choose from ranging from $9.95/month to $29.95/month. Here is a quick look at how Evoice operates once your account is set up.
When someone calls your Evoice number, it will be answered by the greeting that you set up. It can either be professionally recorded or be a simple sound file that you upload. The caller will then be forwarded to your phone, voice mail, or other extension depending on how you set up the service. If you do answer the call, then you will first hear the caller’s name. You will then be able to either accept the call or send it straight to your voice mail You will be able to check new voice mails by phone, Evoice website, or email. Depending on which package you choose, you will have between 300 and 1000 monthly minutes and 2 to 5 additional extensions included.
Potential Benefits of Evoice
1. Cost Per Minute
One of the biggest benefits of using Evoice is that the cost per minute is lower than the industry average. There are also no setup fees or additional fees as long as you don’t go over your monthly minute limit. For most small businesses, the largest package which has 1000 minutes will be more than enough and many will be able to use either of the smaller packages instead.
2. Easy to Use
Evoice consistently stands out for its simple approach to what can quickly become a complex issue. They offer 3 packages and the only differences deal with total monthly minutes and number of extensions included. This makes it incredibly easy for small businesses to choose which package is right for them, without worrying about losing access to additional features.
Potential Drawbacks of Evoice
1. Additional Features
Evoice is very easy to use, however this added simplicity seems to come at the cost features. Some of the features that are not included are internet faxing, no after hours calls, etc. Most small businesses have no need for these features, however if you will need them, then you will need to look elsewhere.
Overall, Evoice offers an excellent service for the cost. With a very simple, straightforward approach, their services are easy to use and can help even the smallest of small businesses. However, if you are looking for a more complex service with advanced features, then Evoice may not be your best bet.
Read the following customer reviews of eVoice to help you decide if their 800 number service is right for you or your business.