In the past, business telephony solutions were relatively simple and straight-forward. Today, questions about phone systems have been complicated by the numerous service providers offering competing plans, and the rise of new technology that builds phone systems on an entirely different platform. Voice-over IP, or VoIP telephone systems, offer telephone communications that run through an internet connection rather than a traditional network. What are the benefits of this new technology, and might it be a better choice than a conventional phone system for your business?

Many misconceptions about VoIP phone service plague the market, deterring business owners from even considering VoIP as an option. They believe that VoIP systems offer poor sound quality during calls, and they’ll have to get rid of all their old telephony equipment in order to make room for new VoIP compatible devices. In fact, VoIP systems can offer sound quality that is quite a bit better than a traditional phone line–especially on long distance calls. Fears of compatibility are equally irrational, as most VoIP systems will allow you to keep your current phones and upgrade only as necessary.

Of course, there are certain drawbacks to using VoIP service for your business. The prospect of a power outage or service interruption can have some very disconcerting implications for users of VoIP phone service. Losing access to your phone system due to an electrical issue or internet problem is possible with this new technology. Proper network maintenance and standard precautions reduce this risk. Yet that risk, however small, remains. Business owners should consider this possibility, and it is advisable to have a backup phone system in place for emergencies.

Outside of that relatively minor risk, however, VoIP service has some great advantages to offer. Compared to conventional phone systems, VoIP is very often a cheaper alternative for telephone service. Calls to other VoIP lines are often completely free, and reaching a regular land line or mobile device incurs only small service charges. System installation is also typically easier and less expensive with VoIP than conventional systems because there is no separate cabling to install in the office. VoIP can be very good for your business’s budget plans.

If you’re pensive about investing in new technology, the sheer popularity of VoIP service might help to assuage your fears. RingCentral’s IP phone service has become bigger than ever in recent years, and VoIP all over the world is becoming more popular by the day. Experts predict that IP phone systems will soon become the standard for businesses everywhere as traditional phone lines become outdated relics of the past. In many ways, VoIP is the future. Your business could be one of the first to make a jump and reap the benefits of this new technology before everyone else.

There are ups and downs with all new technology, and VoIP systems may not be right for everyone. The advantages are undeniable, but some business owners are simply not willing to take a gamble on something new. Take stock of your own needs and preferences to determine whether VoIP or conventional phone service will be better for your business.